Terms of service

ABOUT THESE TERMS

These terms apply to purchases made through the Cherish Knot online store. Please read them together with our Shipping Policy, Return and Refund Policy and Privacy Policy before placing an order.

PRODUCTS AND ORDERS

Please review the product description, materials, dimensions, price and quantity before ordering. Provide accurate contact and delivery information. If you notice an error in your order, contact hello.cherishknot@gmail.com promptly so we can review it.

PRICES AND PAYMENT

Prices and the payment currency are shown on the website and at checkout. Applicable shipping charges and any taxes collected at checkout are shown before payment. Please review the final total before completing your purchase.

DELIVERY

Available delivery destinations and shipping options are shown at checkout. Please refer to our Shipping Policy for shipping charges and estimated delivery times. Delivery estimates are not guaranteed arrival dates. Contact us if your order has not arrived.

RETURNS AND ORDER ISSUES

We do not accept returns or refunds for change of mind or other non-quality-related reasons. If an item arrives damaged, the wrong item is delivered, or an order has not arrived, contact us with your order number and details so we can investigate. See our Return and Refund Policy for further information.

PRIVACY

Please refer to our Privacy Policy for information about how personal information is handled.

CONSUMER RIGHTS

Nothing in these terms excludes or limits any rights or remedies available under applicable consumer protection law.

CONTACT

Cherish Knot

Email: hello.cherishknot@gmail.com